Great Quality and Stability.

Yes, your subscription is activated from the moment the payment is confirmed. You will receive your activation credentials in your email.

Example:
Jenny subscribed for 3 Months on February 1st at 11:55 PM and activation credentials were received February 2nd at 00:10 AM.
Jenny subscription is starting to be active from February 2nd 00:10 AM for the next 3 months.

We strive to provide you a high level of service at very discounted rates. So please keep this in mind first and foremost.

If a channel is down, we will do our best to restore that back to service by swapping sources and also reporting it as a down channel to our provider.

Please use the guidelines below before reporting a channel:

– Stop and give it a couple of minutes. We reboot and swap channels when needed. The channel may be coming back from our side.
– Is this happening on all channels? If it is, you need to check on your end.
– Reboot your devices and wait for 30 secs before turning them back on (STBs, Android Boxes, Routers, Cable modems)
– Try using a VPN service if all the above are not working.

If while you are watching a channel the service appears to have paused, simply select and open another channel, then return to the original channel to see if it is now playing, this can be due to break in transmission for a second.

Please pay attention that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time.